For Customers

For Customers of LoyaltyDog Loyalty programs.

How do I sign up for a Loyalty Program?
IMPORTANT: The sign up process is easy and can be done even before you arrive. However, it is critical that you have a mobile wallet installed to hold your...
Tue, 20 Dec, 2016 at 2:24 PM
I have a new phone and I want to recover my loyalty card.
If you change phones for any reason (lost, stolen, upgrade, etc) - you can easily recover your loyalty card. Just follow the instructions below and ...
Tue, 20 Dec, 2016 at 2:25 PM
How do I claim a reward and how many rewards can I claim at a time?
You may claim only ONE reward at a time for any loyalty program. In order the claim the reward, turn over the pass and click "Check for new offers&qu...
Tue, 20 Dec, 2016 at 2:27 PM
On Android, WalletPasses keeps asking me to enable Bluetooth - can I disable this?
This is for Android only with WalletPasses installed. If you go to the Settings inside of WalletPasses, you'll see a screen like the figure shown. ...
Tue, 20 Dec, 2016 at 2:28 PM
If I have already claimed a reward, can I claim another one?
If you claim a reward, your loyalty card changes into a reward card (where points were subtracted from your total depending on the cost of the reward in poi...
Tue, 20 Dec, 2016 at 2:29 PM